Frequently Asked Web Design Questions

Hopefully, you can find the answer to your question on this page. If not, please do not hesitate to contact us.

Q: How many pages do I need?
A: Each business needs a different amount depending on the size. You should have at least a home, contact, and services page. Some other popular ones are FAQ's, map, products, features, links, feedback, and mission statement pages.

Q: How do I notify you if I need an update?
A: The best way is to tell us in written form, usually in an e-mail. You need to let us know what page you want updated, what part of the page you want updated, and when you need it updated. As soon as we receive your e-mail (or telephone call), we will immediately begin working on the update.

Q: What kind of updates do I need?
A: If you are a business that has weekly, or even daily, specials, those should be listed and kept up to date. Also, if there are pictures on your site, you will want to have recent pictures on the site. Feel free to update as much as you need, just let us know every time you need one.

Q: What is the benefit of updating?
A: Updating keeps your site fresh, and surfers will look at your page more frequently if you update it often.

Q: I don't have a scanner, but I have pictures for my site. How can I get them posted?
A: Simply send your pictures in an envelope to the office. We will gladly scan your pictures and put them on your site. Note: Do not fold pictures or any documents you are sending us. We need the pictures to be in as good condition as possible so the imperfections do not show up on the site.

Q: How will my site become known to Internet users?
A: After your site is set up, you have the option of promoting your site for an additional $30. Listings on search engines are not guaranteed, but doing this is strongly suggested. In addition to this, your site will be listed on the Ohio Connect Main Business Directory. Ohio Connect in time will be a sponsored listing on some of the major search engines. Also, many efforts are made to get the word out about Ohio Connect. Word of mouth is the best way to advertise, and that's what we are trying to accomplish.

Q: What do you need from me to get this site up?
A: The content of your site is up to you. We would like to have your company logo, phone numbers, services & products you provide, and basic information about your company. Also, we need a list of keywords from you that you would like people to be able to search for and find you. The list will be made entirely by you, since you know the most about your business.

Q: How often do I get billed?
A: You choose how often you get billed, either monthly, quarterly, or annually.

Q: Are there any other fees I should be aware of?
A: When we first set up your site, we buy your domain name for one year and it is in our name. After that period is up, we would like to change ownership to you. So after a year of service with us, you will have to pay $11.40/year for your domain name. When this time comes, we will let you know.

Q: Is the look of my site going to change?
A: The design may change and new technologies may come about to help your website. We will ALWAYS let you know before doing any changes.